Getting past the gatekeeper isn’t always easy as you probably know by now, or you wouldn’t be reading this article! New recruits making sales via ‘cold’ sales calls often struggle to take their generic sales training and put it into practice. If they are not trained professionally on how to make the pitch, they will […]
Category Archive for "Training"
A mentor is a great investment Apart from hand-holding, plausibility checking and providing a shoulder to cry on when the going gets tough, a mentor will help you take ideas from concept to commercialisation, or move from start-up to scale-up, and everything in-between. Mentors draw from their vast experience to prevent you from making the [...]
'There's always one!' ….. is a common exclamation in the United Kingdom, used in a variety of circumstances, from someone spilling a glass of red wine at the Christmas party to someone at odds with fellow team members. Typically, that person won’t be popular because we are programmed to want everyone to agree with us [...]
Here are some customer service do's and don'ts that I've noticed over recent months - and unfortunately, it appears to be cross corporate. There must be a company out there training sales teams and urging call centres to stick to a script, ensuring minimal accountability and responsibility. For example, how do you feel about apologies [...]
Make twelve new year resolutions for business, one for each month! By breaking them down into workable pieces, you'll actually get them done: Our local Bollywood-style keep-fit classes in my local area are led by Nikita, an instructor who has inspired me on more than one occasion. At our recent pre-Christmas dinner celebration, she surprised [...]
So you want to learn how to make effective sales calls and I'm guessing that you battle with yourself every time you need to make one. This is especially true if you are new to the company, or you are calling out on behalf of a client company. So the trick is to realize that [...]